Morocco operates on Western European Time (WET) during the standard time, and Western European Summer Time (WEST) when daylight saving time is in effect.

In Morocco, the toilet facilities can vary depending on the location. In all your accommodations, you can expect to have modern flushable toilets similar to those found in Western countries. However, when you venture into more rural areas and use public facilities, it's common to encounter squat toilets. These are a traditional style of toilet where users squat over a hole in the ground. While they may take some getting used to, they are generally clean and functional. It's a good idea to be prepared for both types of toilet facilities during your travels in Morocco, especially if you plan to explore off-the-beaten-path areas. It's a good idea to carry tissues or wet wipes with you, as well as hand sanitizer.

Morocco observes several national holidays, including Eid al-Fitr, Eid al-Adha, and the Islamic New Year. The dates for these holidays vary each year based on the Islamic lunar calendar. For the year 2024:

• 11 January – Anniversary of the Independence Manifesto
• 1 May – Labor Day
• 10 March – Ramadan
• 11 April Aid al-Fitr – End of Ramadan
• 16 to 18 June – Aid al-Adha – Feast of Sacrifice
• 6 to 7 July – Islamic New Year – Muharram
• 30 July – Throne Day
• 14 August – Oued Ed-Dahab Day
• 20 August – Revolution Day
• 21 August – Birthday of The King Mohammed VI & Youth Day
• 15 to 17 September – Aid el Mawlid – Birthday of the Prophet Mohammed
• 6 November – Green March Day
• 18 November – Independence Day

Additionally, Friday is considered a holy day in Islam, and many businesses, particularly during the midday Friday prayer, may close or have limited hours. It's advisable to plan accordingly and check the local schedule when visiting during this time.

The exchange rate can fluctuate, but as of our last update in October 2023, the Moroccan Dirham (MAD) is approximately 10.33 MAD to 1 US dollar. Please note that exchange rates may vary, and it's a good idea to check for the most current rates before your trip or upon arrival in Morocco. You can exchange currency at airports, banks, ATMs, or local exchange offices.

In Morocco, the most common type of electric plug is the Europlug, which has two round pins. It's essential to note that Morocco operates on a voltage of 220-240V, which is higher than the voltage in the United States (110-120V). When using electrical devices from the US or other countries with lower voltages, it's crucial to have a voltage converter or transformer to avoid damaging your devices. Additionally, exercise caution when using appliances that generate heat, such as hairdryers or curling irons, as they may overheat or not function optimally due to the voltage difference.

We offer a diverse range of trips to cater to various preferences. Our offerings include:

• Retreats: Focused on relaxation, wellness, and rejuvenation.
• Trekking Adventures: Guided hikes through Morocco's stunning landscapes.
• Coastal Getaways: Explore the picturesque Atlantic coastline.
• Historical Explorations: Dive into Morocco's rich cultural heritage and history.

Yes, we understands that you might prefer your own room or accommodations for added privacy and comfort. We offer options for single rooms, and you can request such arrangements when booking your trip. Please note that there may be an additional cost associated with single-room requests, as accommodations are often priced based on double occupancy.
For solo travelers, we typically pair you up with other solo travelers of the same gender, based on the gender marked on your passport. If your gender identity differs from the one stated on your passport, please let us know in advance. We value your comfort and preferences and are happy to discuss rooming options that suit your needs while ensuring a respectful and enjoyable travel experience.

Mauresk offers a range of tours, including both group and private options. We understand the importance of allowing travelers to have a well-rounded experience that includes free time for exploration. In each of our trips, we provide opportunities for travelers to have their own adventures and discover Morocco at their own pace. Whether it's wandering through a local market, sipping tea at a cafe, or exploring a historic site independently, we encourage you to make the most of your free time to create memorable moments on your own terms. Our goal is to strike a balance between guided experiences and personal exploration, ensuring you get the best of both worlds during your journey with us.

Solo travelers are more than welcome on Mauresk trips! In fact, our tours often provide a fantastic opportunity for solo adventurers to meet new people, form connections, and create amazing memories together. Traveling solo allows you to immerse yourself in the experience, forge new friendships, and discover Morocco's wonders with like-minded travelers. Join us for a journey that's not only about exploring a beautiful destination but also about building incredible connections along the way.

Yes, Mauresk offers a variety of family options around Morocco, designed to provide enriching experiences for travelers of all ages. The minimum age for family trips may change depending on the specific destination, and Mauresk has established these minimum ages to ensure that the included activities are suitable for each age group. Additionally, you'll find that some of the more adventurous destinations may have higher minimum age requirements. For detailed information on our family trips and specific age requirements, please check out the details of your preferred trip for a comprehensive overview.

The group size for Mauresk trips typically ranges between 10 and 14 people. This deliberately small group size allows for a more personalized, immersive, and enjoyable travel experience, fostering meaningful connections with fellow travelers and enhancing the overall journey. The exact number of participants may vary depending on the specific tour, but you can expect an intimate and engaging group dynamic during your Mauresk adventure.

Families are more than welcome on our trips. Minimum age requirements vary depending on the trip, so please review the specific trip details for age-related information.

While our itineraries are carefully crafted to provide a comprehensive and immersive experience, we understand that circumstances may sometimes require travelers to adjust their plans. Although you won't be reimbursed for any portion of the trip unused, we offer flexibility in the form of early departures or late arrivals. If you need to leave a day or so earlier or plan to arrive late, please inform us before your travel dates. This allows us to notify our team on the ground and make the necessary arrangements to best accommodate your requirements. We want to ensure that your Mauresk experience aligns with your needs and schedule as much as possible.

We are proud to offer a diverse range of accommodations on our trips, including locally owned hotels, traditional riads, dars, eco-lodges, and kasbahs.

• The accomodations used are typically locally owned establishments that reflect the genuine hospitality of Morocco. Staying in these accomodations allows you to directly support the local economy and engage with the welcoming Moroccan culture.
• Traditional Riads and Dars: Riads and dars are traditional Moroccan homes with interior courtyards. These accommodations provide an authentic Moroccan experience, offering a glimpse into the country's rich architectural and cultural heritage.
• Eco-Lodges: Eco-lodges are nestled in pristine natural surroundings, offering a sustainable and immersive experience. Staying in these lodges allows travelers to connect with Morocco's breathtaking landscapes while minimizing their environmental impact.
• Kasbahs: Kasbahs are ancient fortresses or palaces transformed into accommodations. They are not only a testament to Morocco's history but also offer a unique and mystical stay.
• Glamping: Our glamping options offer a unique blend of luxury and natural immersion. Imagine waking up to the breathtaking Moroccan landscapes, surrounded by the comforts of a well-appointed tent. It's a perfect way to connect with nature without sacrificing the luxuries you desire during your travels.
• Tents: When embarking on trekking adventures, we provide comfortable tents that are designed to cater to your needs during your journey. These tents ensure that you have a secure and cozy place to rest after a day of exploration, making your trekking experience even more enjoyable.
• Gites and Guesthouses: Staying in local gites and guesthouses provides an authentic Moroccan experience. These accommodations are typically owned by welcoming local families who open their doors to travelers. You'll have the opportunity to engage with the community, savor home-cooked meals, and gain insights into the daily lives of Moroccans. It's a genuine and heartwarming way to connect with the culture and people of Morocco while contributing directly to the local economy.

We prioritize using these accommodations because they not only showcase the authentic charm of Morocco but also actively contribute to the prosperity of local communities. By choosing these lodgings, travelers play a vital role in supporting Morocco's heritage, preserving its culture, and fostering economic growth at the grassroots level.

Yes, you will have free time during the trip to explore and immerse yourself in the destination at your own pace. We believe that these moments of independent discovery can be some of the most rewarding experiences of your journey.
Additionally, we offer optional add-on activities that can be accommodated during your free time. These activities are displayed on each specific tour, allowing you to tailor your trip to your interests. Whether you're looking for an adventure, cultural excursion, or a special experience, you'll find options that enhance your journey.
If you have specific preferences or would like to arrange something different, please let us know. We're here to make your Moroccan adventure uniquely yours, and we'll do our best to accommodate your requests and ensure you have a memorable experience.

While we take every precaution to ensure the safety of our travelers, it's important to be mindful of your belongings. Use a money belt or hidden pouch for important documents and cash. When in crowded areas, keep an eye on your bags, and avoid displaying valuable items. It's also advisable to check your travel insurance policy to ensure it covers theft and loss of belongings.

Morocco is generally safe for tourists. Ensuring your safety while in Morocco is a top priority. Here are some essential safety tips:

• Stay in Well-Lit Areas: When walking at night, especially in unfamiliar areas, it's advisable to stay in well-lit streets and avoid poorly lit or secluded places.
• Travel in a Group: Traveling with a group or in the company of others can enhance your safety, especially in less crowded areas.
• Keep an Eye on Your Belongings: Always be cautious of your belongings, and never leave them unattended in public places, as petty theft can occur.
• Use Common Sense: Like in any destination, using common sense is key to staying safe. Be aware of your surroundings, trust your instincts, and exercise caution in unfamiliar environments.
• Avoid Unauthorized Guides: To ensure your safety and a smooth travel experience, it's recommended that travelers avoid booking activities with unauthorized guides. If you wish to add extra activities to your itinerary, you can always reach out to us directly for assistance.

By following these guidelines and being aware of your surroundings, you can enjoy a safe and memorable trip to Morocco. During your trip, do not hesitate to ask your tour guide for information or directions; they are there to help enhance your experience. Additionally, an emergency phone number will be provided in case you need assistance or support during your journey. We are dedicated to ensuring your safety and enjoyment throughout your visit to Morocco.

Your safety is our top priority. In case of injury, our experienced guides and staff are trained to handle emergencies and will assist you as needed. We will also provide you with an emergency phone number to contact our team or local authorities immediately. We recommend that all travelers have adequate travel insurance that covers medical emergencies and evacuation if needed.

Your well-being is important to us, and we are committed to accommodating your special medical requirements. Here's how you can help us provide the best support:

• Inform Us During Booking: If you have specific medical needs or conditions, please inform us during the booking process. This enables us to make necessary preparations and accommodations to ensure your well-being throughout the trip.
• Bring Your Medication: It's essential to bring an adequate supply of any prescribed medications you may need during the trip. This includes items such as epi pens or any other medical equipment or supplies you rely on.
• Communication: Our guides are trained to assist in case of emergencies and can help you access medical care if necessary. Please communicate any concerns or needs directly with your guide so they can provide the appropriate support.

By working together, we can ensure that your special medical requirements are met, and you can enjoy a safe and comfortable journey in Morocco.

Yes, internet access is widely available in urban areas and tourist destinations. Many hotels, cafes, and restaurants offer free Wi-Fi. However, in more remote areas, internet access may be limited.

Morocco has good cell phone coverage in most urban areas and tourist destinations. You can easily purchase a local SIM card at reasonable prices for data and local calls.

Travelers in Morocco are encouraged to dress modestly, though you aren't expected to be as conservative as Moroccans. To show respect for local customs, it's advisable for all travelers, regardless of gender, to dress more conservatively in Morocco.

That said, it's also recommended that travelers dress casually and comfortably during their stay to ensure an enjoyable and relaxed experience.

For daytime exploration, comfortable and sturdy footwear, such as good walking shoes, is advisable, as paths in rural areas and medinas can be uneven. Additionally, keep in mind that nighttime temperatures can be cooler than during the day, so it's a good idea to plan ahead and bring a small jacket or layers for evening outings.

Morocco has its own cultural norms and expectations regarding public displays of affection (PDA). While societal attitudes are evolving, it's generally advisable for travelers to be mindful of local customs and avoid excessive or overt PDA in public places. Maintaining a respectful and discreet demeanor is appreciated and aligns with the cultural norms in Morocco. If you have further questions or concerns about appropriate behavior during your trip, please don't hesitate to reach out to us for guidance and information to ensure a comfortable and respectful experience.

If you anticipate being late for any scheduled activities or face unforeseeable events that may affect your participation, please let us know as soon as possible. We'll do our best to accommodate your circumstances and ensure you can join the group smoothly. Communication is key to ensuring a seamless travel experience.

As of September 2021, a vaccine card is not a requirement for entry to Morocco. However, travel regulations can change, so it's advisable to check the latest entry requirements and COVID-19-related guidelines before your trip.

Yes, travel insurance is required for trips to Morocco. It's strongly recommended to have comprehensive travel insurance that covers potential medical emergencies, trip cancellations or interruptions, and other unforeseen events. Travel insurance provides essential protection and peace of mind during your journey, ensuring you're prepared for any unexpected situations that may arise. Always check the specific insurance requirements and policy details before traveling to Morocco.

Visa requirements for Morocco can vary depending on your nationality. For example, citizens of the United States, Canada, the United Kingdom, Australia, and many European countries typically do not need a visa for tourist visits of up to 90 days. However, it's crucial to check the specific visa requirements for your country of citizenship, as well as the purpose and duration of your visit. Some nationalities may need to obtain a visa in advance, while others can obtain a visa on arrival at Moroccan airports. Always verify the current visa regulations and requirements with the nearest Moroccan embassy or consulate or consult official government websites before your trip to ensure compliance with entry rules.

It is advisable to bring essentials such as comfortable clothing suitable for the season, sturdy walking shoes, personal toiletries, any necessary medications, a valid passport, and a sense of adventure. We will provide you with more specific information on what to pack closer to your departure date. Also, you can check our packing list section for more information.

After booking a trip, you will typically receive detailed pre-departure information, including an electronic package. This package is designed to help you prepare comprehensively for your adventure in Morocco. It will include a comprehensive itinerary, essential packing tips, contact information for our tour guides, and any other pertinent details to ensure you're well-prepared and excited for your upcoming journey.

Tap water is considered safe for brushing teeth and basic hygiene. While tap water in Morocco may be safe for locals to drink, it's recommended that travelers exercise caution and avoid drinking tap water to prevent any potential health concerns. As part of our commitment to sustainable practices and minimizing our impact on the local environment, we encourage travelers to bring their own reusable water bottles. Many hotels and accommodations in Morocco provide filtered water, allowing you to refill your bottle and reduce the use of single-use plastic bottles during your trip. This eco-friendly approach not only helps preserve the environment but also aligns with our dedication to responsible and sustainable tourism.

Morocco is known for its affordability. On average, a meal at a mid-range restaurant can cost around $10 to $20 USD per person. A bottle of water is approximately $0.50 USD, and snacks or street food items may range from $1 to $5 USD. Prices can vary depending on the location and type of establishment.

We are dedicated to accommodating various dietary needs, including vegetarian, vegan, religious dietary restrictions, and allergies. Please inform us of any dietary preferences or restrictions during the booking process, and we will do our best to ensure your culinary preferences are considered. This way, you can savor the local cuisine while adhering to your dietary requirements.

Some meals are not included to provide you with independent time to explore places of your choice and savor local cuisine on your own terms. It's an excellent opportunity to immerse yourself in the destination, support local businesses of your choice, and tailor your culinary experiences. Before departure, we'll provide you with a list of recommendations for dining options, ensuring you have a diverse range of choices to suit your tastes and preferences.

Alcohol is not included in the trip package. Travelers are responsible for purchasing their own alcoholic beverages during the trip.

• Most hotels and accommodations in Morocco do offer alcoholic beverages at their on-site bars or restaurants, and travelers can purchase these beverages separately.
• In addition to hotel bars, there are liquor stores and shops where travelers can buy a variety of alcoholic drinks.
• If travelers need assistance in finding places to purchase alcohol or have specific preferences, they can always reach out to their guide. Our knowledgeable guides will be more than happy to provide recommendations and assist in locating suitable providers.

We are committed to providing an inclusive and welcoming environment for all travelers, including LGBTQIA+ individuals and communities. We embrace diversity and respect the rights and identities of all our guests. Morocco, as a destination, has its own cultural and legal considerations, so it's important for LGBTQIA+ travelers to be aware of local customs and laws. While Moroccan society is becoming more open and accepting, LGBTQIA+ travelers may choose to be discreet in public displays of affection. If you have specific concerns or questions related to LGBTQIA+ travel in Morocco, please feel free to reach out to us, and we'll provide guidance and support to ensure a safe and enjoyable experience. Your comfort and well-being are our top priorities.

We strive to make our trips accessible to all. If you have specific mobility or disability-related needs, please reach out to us, and we'll work with you to ensure your comfort and enjoyment during the journey.

To confirm your booking, simply follow the instructions provided upon reservation. Once you've finalized your booking, you should receive a confirmation email. If you do not receive a confirmation email, please make sure to contact us to verify and secure your reservation.

We advise reviewing our terms and conditions for comprehensive information regarding trip cancellations and our refund policies.